Frequently asked questions

When will my order be delivered?
All street name signs are made to order, delivery timescale estimates are provided for each product on our website. From time to time we process large orders for council contracts, which can cause delays. Please contact us for our latest lead times.

I want something non-standard, can you do it?
Probably! Just let us know what you need by contacting us on the details below. We'll be in touch with a quote as soon as we can. For graphic designers and marketing agencies, we can also create road signs from your designs. PDF or EPS graphics are preferable.

Can I pay by cheque or bank transfer?
Certainly. Please create a quote by adding products to your cart in the normal way, then select the Create Quote option in the checkout. Please then get in touch by email to let us know you'd like to go ahead with the order.

Can my company have a credit account?
For regular or large customers we'll open accounts based on 30 days net payment terms.

Contact details

Tel: 0191 230 4422

Street Signs Direct, Old Glassworks, Stepney Bank, Newcastle upon Tyne, NE1 2NP.
Operated by DHF Products Ltd.

All customer enquiries are best handled via email:

sales@dhfproducts.com
accounts@dhfproducts.com

 

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